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Feeling both frustration and empathy, outrage and understanding

(This is an op-ed that appeared in the April 27, 2020 edition of The Progress and for which I won a Ma Murray award. The Ma Murrays are the community newspaper industry awards put on by the B.C. and Yukon Community News Media Association. The award for best columnist requires submitting three columns from subsequent weeks, which I did, but this was to my mind the best of them so is likely the reason the judges selected my entries - PJH, December 2024)

“Get lost you guys!” I called out to four people underneath an overhang at the back of the building at The Progress recently.

Two gave deep stares of indignation. Two others ignored me.

“Scram,” I repeated. “This is private property. We are trying to run a business.”

As two on BMX bike reluctantly start to roll away, a comment: “I was just stopping to see a guy I know who’s down on his luck,” he said.

I commented further about doing drugs by our back door, some obvious stolen property, and the constant mess left behind.

“Don’t group us altogether,” BMX guy said.

And then I immediately felt bad. I was indeed grossly generalizing.

I know I’m not the only one who suffers from the cognitive dissonance regarding “these people,” the shrapnel on the streets left after the grenade of addiction explodes up against a wall of mental health struggles and the lack of affordable housing.

We hear a lot of outrage spewed on social media about property crime, violence, garbage, homeless individuals doing drugs in plain view of children, mostly from the give-‘em-all-fentanyl crowd.

• READ MORE: ‘Give-em-all-fentanyl’ mentality is insensitive and makes no sense

We hear, too, the unwavering empathy of those at Ruth & Naomi’s and the Cyrus Centre and the Salvation Army and informal groups on Facebook who get together to feed meals to the less fortunate.

But I suspect I’m far from alone in the mushy middle between those positions.

How can we at once sympathize with those hooked on opioids likely caused by personal trauma while rolling our eyes at yet another syringe left in an alley?

How can we be outraged at yet another car window smashed while understanding the big picture of desperation from addiction and abject poverty?

How can we grumble as we drive past the Portal on Yale Road seeing homeless people at the 7/11 as 12-year-olds with backpacks walk by, all while knowing such a place is needed and is, hopefully, helping the situation?

MORE: Protesters against shelter location say that addictions and schools don’t mix

Again, cognitive dissonance, that state of mind whereby a person is wracked with discomfort dealing with inconsistent beliefs and values.

I know I’m not alone with this, particularly when I see some of the names on a petition to shut The Portal down while it is planning to do even more with expanded services. (Note: The Portal was a temporary shelter that was indeed shut down two years after this column appeared - PJH)

The Portal homeless shelter on Yale Road in downtown Chilliwack on April 7, 2021. (Paul Henderson photo)

We want to help the homeless, but we want someone else to do it. Somewhere else. I don’t want anyone to die of a fentanyl overdose, but I don’t particularly want to inject the Narcan. And I’m sick and tired of the stolen bikes, the broken windows, and the crap left behind after a night of whatever they are doing outside local businesses.

Yet, well, I guess I can empathize with a feeling of abject desperation that leads to acts of desperation to fill a void.

There is a middle ground between the ubiquitous kill ’em all and save ’em all philosophies, but cognitive dissonance is hard to articulate and doesn’t easily fit into solution narratives we mostly see reported in the media.

After the two BMXers rode off from our property, the couple was left behind on the ground, shopping cart beside them, belongings on the ground. A young woman with dishevelled hair offered up a blank stare, eyes seemingly empty of emotion. The vocal young man talked back to me angrily, mostly mumbling, but one thing I heard him say: “I’m just trying to fold my clothes.”

Maybe he was. Or maybe he was preparing to shoot up or smoke something. Or maybe he was sorting through stolen property.

I don’t know.

I told them to get lost because I thought I should. Then I felt bad about it.

And at times like that, I’m not sure if I should be mad or sad or if it’s OK to be somewhere in between.

-30-

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